Guest Reviews

What Our Guests Say

5.0

Based on 12 reviews

K

Kip Mather

2 weeks ago

Stayed for one night in the newly renovated building so room was very modern and fresh. Everything was clean and comfortable, shower water pressure was excellent. Plenty of parking, but a bit tight with a larger car. Conveniently located just off the motorway and walking distance to the train station.

L

Linda Bartlett

3 weeks ago

We didn’t actually stay here but my son needed a back up plan for a venue for his wedding. He was staying there and the owners were very accommodating as the outside wedding at One Tree Hill wasn’t able to happen due to the weather. The food truck was able to park outside the doors and the sun area was just enough for the bridal party and the breakfast room enough size for around 50 guests. It turned out a lovely day and everything fell into place. The owners even gave a wedding gift which was so thoughtful.

b

big foot

1 month ago

Location is great, easy to find. The room was nice and clean, well equipped and super comfy beds. Loved the black out curtains. The complimentary car park was a huge bonus for us! Check in and check out were both efficient and both staff members were friendly. Only thing I’d mention would be the step getting out of the shower is a tad dangerous. Adding some sort of grip to the step would make a big difference. Overall enjoyed our night would absolutely recommend.

m

mengqi chen

1 month ago

I had a really good night there. The location was super convenient, the food was tasty, and the service made me feel sooooooo welcome. The room was clean and comfortable — honestly better than I expected. The staff were warm and helpful, which made the stay even nicer. I’d happily come back again and recommend it to anyone.

9

988sisik

1 month ago

This motel is fantastic! Spotlessly clean with great hygiene, making us feel at ease. Security is top-notch, super safe. Comfortable bedding and ample space—perfect for families. We had a cozy, relaxed stay. Will definitely return!

P

Paul Lammas

2 months ago

Just checked in for stay accompanied by my wife. We arrived in Auckland abit earlier than expected and staff let us check in slightly earlier which was appreciated. Very impressed, with room super clean , tidy modern room. Good value for the $$$. Great location too

J

Jonathan

2 months ago

Friendly service Nice rooms bit dated, bathroom was nicer, good value Free parking. Stress free accommodation, loop drive way is only fit for smaller vehicles. Will stay again.

E

Emily Robertson

2 months ago

Always a great stay here, staff friendly and rooms always tidy. Buffet breakfast offered at just $20 pp and is delicious! Good parking on site. Very central location, only a short drive to Auckland CBD.

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Wenjin Lin

3 months ago

Great location, excellent service and delicious food. The room is clean and tidy. I was soooo impressed with its clean and comfortable rooms, as well as their accommodating and friendly staff. Definitely I will come back to visit again and highly recommend it.

D

Deng MeiHua

3 months ago

I have stay here for 5 nights, everything was brilliant, bed and rooms are clean, breakfast also nice! It’s better than 2 years ago, as at that time they were built another building, a bit noisy, but so it’s totally quiet, and good location too! Will definitely come back again! 100% recommend!

S

SISI KANG

3 months ago

My family and I loved staying here! The location is perfect. The room was spotlessly clean and tidy. The staff were friendly and welcoming too. We’ll definitely be back!

J

Junjun Cao

3 months ago

Clean, quiet, and conveniently located! Best Western Newmarket Inn & Suites is perfect for both business and family trips. Rooms are spacious and well-equipped with comfy beds and kitchenettes. Free parking and Wi-Fi are a plus. It’s close to Newmarket shops, cafés, and only a short drive to Auckland CBD. Ask for a room away from the main road if you’re a light sleeper. The staff are friendly and helpful, and the on-site laundry is super handy for longer stays. Great value for money—definitely worth considering if you’re visiting central Auckland without breaking the bank.

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Important Information

“Tampering with the smoke detectors or fire alarm system may cause a fire alarm activation and will result in a call out service charge of $250.00 +GST and fire department service charge of $1000.00 + GST. Please contact our front office before taking action by yourself if anything you are unsure of.”

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 200 or credit card is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

2% percent credit card fee.

Hotel parking is subject to availability.

Contact Details

Best Western

Address:
112 Great South Road, Epsom, Auckland 1051, New Zealand

Freephone (NZ only):
0508 899 699

Internationally:
+64 9520 5509

Mobile:
+6421 198 9696

Email:
info@abf.net.nz

Office Hours

Monday - Friday:
7.30am - 10pm

Saturday, Sunday & Public Holidays:
8am - 9pm

Afterhours:
Please contact the hotel directly

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